Refund policy
90-Day Money-Back Guarantee
At Grace & Hounds, we stand behind everything we offer. If you're not satisfied with your purchase, you may request a full refund within 90 days of your purchase date.
How to Request a Refund
Step 1: Contact Our Support Team
Email us at hello@graceandhounds.com with:
- Your order number
- A brief reason for your request
Step 2: We'll Take Care of It
Our team will review your request and process your refund. No complicated forms. No pressure.
Refund Details
- Time Limit: Refund requests must be made within 90 days of purchase
- Processing Time: Refunds are issued within 5-7 business days after approval
- Payment Method: Refunds will be issued to your original payment method
- Proof of Purchase: Order confirmation or receipt required
Digital Product Terms
All products sold by Grace & Hounds are delivered digitally. Because digital products cannot be "returned," our guarantee is based on satisfaction. If our product doesn't help you understand your situation more clearly, we'll refund you. No questions asked.
Contact Information
Email: hello@graceandhounds.com Response Time: Within 24 hours
R-Capital Oy Riippakoivuntie 14 A 1 02130 Espoo, Finland Finnish National Business ID: FI33562827
Questions about refunds? Email us at hello@graceandhounds.com and we'll take care of it.